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FAQS – Balcony and Gardens
FAQS

Frequently Asked Questions

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How do i order?

We currently accept orders through IG and Facebook only. You may send us a direct message on either platforms.

Are the pots included?

Our pots are sold separately. You may DM us to request for our on hand catalogue for the selection and prices.

Do you accept same day delivery?

We have scheduled days of shipping. Delivery is within 7 days upon payment. Our weekly scheduled delivery days are Tuesdays and Saturdays. For special requests, you may send us a direct message. 🙂

How to care for these plants?

General care tips may be seen in our TIPS highlights on IG.

How much is delivery fee?

Delivery fee depends on your location and the quantity of your order. Send us a direct message for a quote.

Do you ship provincially or internationally?

We currently deliver within Metro Manila. We can accommodate provincial orders for a minimum order of 5,000 pesos and shipping fee will be shouldered by the buyer. We don’t deliver internationally as of the moment.

Do you install?

For the safety of both our customers and our employees, we turnover items only up to the door step. But we do installation upon requested for an additional fee.

What are your payment terms?

You may pay thru cash deposit or fund transfers via BPI.

Do you have a physical shop?

No. We currently accommodate orders through IG and FB but our garden office is located in Quezon City.

What indoor plants can we recommend that is low-maintenance and will not require a lot of lighting?

You may send us a direct message for our recommendations on low maintenance plants on hand.